We strive to completely satisfy all of our customers, and they take notice! Below are real, unedited reviews from our actual customers! If you have been satisfied with our service, please let others know by writing a review on Google or by using the form below!
Customer Service SuperStar Award goes to Village East Cleaners & Alteration Centers in Henderson!
Customer delight doesn’t have to be complicated or cost a lot. It looks just like this:
“Hello, Matthew!” when he walks in the door. “I’ve already got your account pulled up; no need for your phone number.”
I know it’s last minute, but can I get my suit cleaned by tomorrow?
“No problem. I will have your suit *and* shirts done by 3!” said with a smile. “And I know you like them dry cleaned not laundered. So no worries.”
Dry cleaners make a few bucks per shirt; but it doesn’t keep the best of them from delivering million dollar service. Customer delight doesn’t cost a lot but it’s definitely invaluable.